We recently noticed that some third-party companies and individuals impersonated the TOPONE Markets brand and illegally misappropriated our trademarks.

We Hereby Reiterate Our Statement:

  • TOPONE Markets does not provide discretionary account operation trading services, nor does it cooperate with other third-party vendors and/ or agents to provide such services.
  • TOPONE Markets staff will not promise to our customer the definite profit, please do not trust any kind of the profit promise or profit related picture, such as screenshot/ chat history, etc, all investment profit can be only viewed on our official website and application.
  • TOPONE Markets is a professional online trading platform with low spreads and zero handling fees. Be wary of any behavior that asks you for any fees directly and privately. TOPONE Markets does not charge a fee at any stage of its trading process or other fee.

If you have any questions or concerns, please feel free to reach us by clicking the "Online Customer Support" or send an email to our customer care team cs@top1markets.com. We will answer your questions and assist you promptly.

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Help Centre

Deposit and withdrawal problem

What are the withdrawal methods offered?

According to the investor's deposit record and the company's withdrawal policy, investors can usually receive the money through the following methods: 1. Debit Card: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 2. Bank Account: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 3.Cryptocurrency: GMT+8 Time - If the investor submits the withdrawal application before 16:00 everyday, the funds will be received on the same day; Note: For Taiwan residents, the withdrawal request submitted before 15:00 local Taiwan time will receive the payment on the same day; the withdrawal request during the rest of the day will be handled on the next trading day.

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