We recently noticed that some third-party companies and individuals impersonated the TOPONE Markets brand and illegally misappropriated our trademarks.

We Hereby Reiterate Our Statement:

  • TOPONE Markets does not provide discretionary account operation trading services, nor does it cooperate with other third-party vendors and/ or agents to provide such services.
  • TOPONE Markets staff will not promise to our customer the definite profit, please do not trust any kind of the profit promise or profit related picture, such as screenshot/ chat history, etc, all investment profit can be only viewed on our official website and application.
  • TOPONE Markets is a professional online trading platform with low spreads and zero handling fees. Be wary of any behavior that asks you for any fees directly and privately. TOPONE Markets does not charge a fee at any stage of its trading process or other fee.

If you have any questions or concerns, please feel free to reach us by clicking the "Online Customer Support" or send an email to our customer care team cs@top1markets.com. We will answer your questions and assist you promptly.

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Help Centre

Why is the order closed by the system?

The order will be closed in the following situations: 1. During trading day, forced liquidation will be triggered if the risk rate of the position is lower than 50%(1000 times high leverage account will be forced to liquidate if it is less than 5%); 2. On weekends,(GMT+8, after 03:30 on Saturday in summer time or after 04:30 on Saturday in winter time), forced liquidation will be triggered if the risk rate of the position is lower than 100%(Lower than 500% for premium leverage account); 3. Investors can set their own take profit price or stop loss price, and the position will be closed automatically when the target price is reached; 4. Some trading products will be closed at the settlement price of the day after the market closes due to the expiration of the current contract period.; If you have any other questions, please contact our Customer Support for further assistance.

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