Help Centre

Deposit and withdrawal problem

What are the withdrawal methods offered?

According to the investor's deposit record and the company's withdrawal policy, investors can usually receive the money through the following methods: 1. Debit Card: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 2. Bank Account: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 3.Cryptocurrency: GMT+8 Time - If the investor submits the withdrawal application before 16:00 everyday, the funds will be received on the same day; Note: For Taiwan residents, the withdrawal request submitted before 15:00 local Taiwan time will receive the payment on the same day; the withdrawal request during the rest of the day will be handled on the next trading day.

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