We recently noticed that some third-party companies and individuals impersonated the TOPONE Markets brand and illegally misappropriated our trademarks.

We Hereby Reiterate Our Statement:

  • TOPONE Markets does not provide discretionary account operation trading services, nor does it cooperate with other third-party vendors and/ or agents to provide such services.
  • TOPONE Markets staff will not promise to our customer the definite profit, please do not trust any kind of the profit promise or profit related picture, such as screenshot/ chat history, etc, all investment profit can be only viewed on our official website and application.
  • TOPONE Markets is a professional online trading platform with low spreads and zero handling fees. Be wary of any behavior that asks you for any fees directly and privately. TOPONE Markets does not charge a fee at any stage of its trading process or other fee.

If you have any questions or concerns, please feel free to reach us by clicking the "Online Customer Support" or send an email to our customer care team cs@top1markets.com. We will answer your questions and assist you promptly.

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Help Centre

Deposit and withdrawal problem

Can I deposit through my bank's one-click transfer feature(e.g: from transfer history)?

Please do not deposit through the quick transfer feature of historical transfer records. Each deposit order and transaction have a specific identification number and an expiration date. If investors selected the quick transfer feature, the funds will not be successfully transferred to their trading account. In this case, investor must contact our Customer Support for further assistance. Note: The deposit process will face additional processing time (1 ~ 14 working days) if investors deposit through the quick transfer feature, and the specific time is subject to the processing speed of their bank. At the same time, this behavior may bring additional trading risks to investors.

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