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Help Centre
Trading Issues
- Is it possible to do ultra-short-term (Scalping)?
- What is an abnormal trade?
- How to deal with abnormal transactions?
- What will happen to the stock price movement and what will be the impact on the current position in the event of a stock split?
- How to apply for a leverage adjustment?
- How does forced liquidation work?
- Does TOP1 Markets offer a risk alert service?
- Weekend Forced Liquidation Rules
- Why is the order closed by the system?
- Why is my pending order not executed at the specified price?
- Why does my transaction price differ from the price recorded in the Tick?
- Why does the pending order become invalid?
- Why is the pending order filled before "reaching" the target price?
- Why is the pending order filled when the target price has "reached"?
- Why is my order being stopped out before the candlestick indicates the price has reached the stopped out price?
- The candlestick indicates the price has reached the “Take Profit Price”, why is there no Take Profit order filled?
- After opening a position, which market price should be referred to close the position?
- In the position information page, why is the current price of the short order inconsistent with the current price on the chart?
- Why is TOP1 Markets quotation different from other platforms?
- Quotation Time & Trade Order Time Reminder
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