Help Centre
Are there any fees charged on withdrawals?
Generally, we do not charge investors any withdrawal fees, except in the following special cases:
1. If the amount of a single withdrawal is less than $20 USD or exceeds the maximum number of free withdrawals on the day (THREE times), each withdrawal application exceeding the free withdrawal number limit will be charged an administrative fee of $3 USD;
2. 50% (cumulative) of the investor's deposit amount has not been used for opening positions. In this case, 6% administrative fees of the withdrawal amount will be charged uniformly during withdrawal process;
3. We do not accept deposits in the name of a third party. When it is found that the deposit is not made by the investor himself/ herself, we will refund the deposited amount and charge a 7% administrative fee;
For more information, please contact our Online Support for further assistance.
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